499bct Privacy Policy

499bct is a trusted online gaming and sports betting platform in Bangladesh. Protecting the personal information you provide when registering on our platform is our highest priority. This Privacy Policy ("Policy") defines how 499bct collects, stores, processes, and protects your personal information.

By using our website, you agree to this privacy policy. If you disagree with any part of this policy, please stop using our services and contact our support team.

This policy may be updated from time to time. When changes are made, we will post a notice on the platform and the "Last Updated" date will be changed. We encourage you to review this policy regularly.

499bct may collect the following types of personal information from you. This information is collected solely for the purpose of providing legitimate services and managing your account.

2.1 Registration and Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID or other government-approved identity document details (for KYC verification)

2.2 Financial and Transaction Information

• bKash, Nagad, Rocket, or bank account details (for deposits and withdrawals)
• Transaction history, deposit amounts, and withdrawal records
• Bonus usage and wagering activity information

2.3 Technical and Device Information

• IP address and device identifier information
• Browser type, operating system, and device model
• Cookie and session data (see Section 7 for details)
• Site access times, page visit records, and click data

2.4 Gameplay and Activity Information

• Which games were played, bet amounts, and win/loss records
• Gaming habits and preferred category information
• Promotion and voucher usage information

499bct uses collected information only for the following legitimate purposes. Your information is never sold to unauthorized third parties under any circumstances.

• Account Management: To complete registration, login, password recovery, and account verification.
• Payment Processing: To securely complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Age and Identity Verification: To ensure that only those aged 21 or above participate on the platform.
• Customer Service: Our 24/7 live chat and support team to resolve your issues and questions.
• Security and Fraud Prevention: To detect and prevent account hacking, money laundering, and other fraudulent activities.
• Responsible Gaming: To identify the risk of excessive gaming and help set limits.
• Technical Improvement: To improve the platform's performance, security, and user experience.
• Legal Compliance: To comply with applicable laws and regulations and to report to authorities when required.
• Relevant Communications: To send important account notices and service updates (and promotional messages subject to your consent).

499bct never sells your personal information for commercial purposes. However, in certain situations, necessary information may be shared with trusted partners and authorities.

4.1 Service Providers

Only the information essential for completing their services is shared with payment gateways (bKash, Nagad, Rocket), game software providers, and technical infrastructure service providers. These providers are contractually obligated to maintain the confidentiality of the information.

4.2 Legal Requirements

499bct may provide necessary information to relevant authorities when required by a court order, government directive, or legitimate legal process. This is done only under legal obligation.

4.3 Fraud Prevention

If there is reasonable suspicion of money laundering, fraud, or other illegal activities, relevant information may be shared with investigative agencies.

4.4 Business Restructuring

In the event of a merger or acquisition, user information may be transferred to the new owner. In such cases, you will be notified in advance and protection equal to or greater than this policy will be ensured.

499bct takes industry-standard technical and organizational measures to ensure the security of your information.

However, no organization can guarantee 100% security for data transmitted over the internet. We therefore ask you to remain cautious on your end — use strong passwords, do not share your login details with anyone, and avoid sensitive activities on public Wi-Fi.

499bct retains your personal information only for as long as it is necessary or there is a legal obligation to do so.

• Active Accounts: All relevant information is retained while the account remains active.
• Closed Accounts: After an account is closed, information may be retained for a defined period in accordance with legal and regulatory requirements.
• Financial Transaction Records: Long-term retention applies for fraud prevention and legal requirements.
• Marketing Communications: If you withdraw your consent, promotional communications will be stopped immediately.

After the defined retention period, your information is securely deleted or irreversibly anonymized.

Cookies and similar tracking technologies are used on the 499bct website. Cookies are small text files stored in your browser that help improve your experience.

7.1 Cookies We Use

• Essential Cookies: Essential for maintaining login sessions, security verification, and core platform operations.
• Functional Cookies: To remember your preferences such as language and payment method.
• Analytics Cookies: To analyze user behavior for monitoring and improving platform performance.

7.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work correctly.

As a 499bct user, you have the following rights over your own information. Contact our support team to exercise these rights.

• Right to Access: You can request at any time to know what information we are storing about you.
• Right to Correction: If any of your information is incorrect or incomplete, you can request that it be corrected.
• Right to Deletion: In certain circumstances, you can request that your personal information be deleted, though this may not be fully possible where legal obligations exist.
• Right to Opt Out of Marketing: If you no longer wish to receive promotional emails or messages, you can withdraw your consent at any time.
• Right to Data Portability: You can request to receive your data in a structured, commonly used format.
• Right to Object to Processing: If you have an objection to the processing of your information for a specific purpose, you can let us know.

To exercise any of the above rights, contact our support team via live chat or email. We will process your request within a reasonable time.

499bct is for those aged 21 or above only. We do not knowingly collect personal information from any minor. We take age verification steps during the registration process.

If we are informed that a minor has opened an account, we will immediately close that account and delete the associated information. If you have any information about this, please notify our support team.

499bct reserves the right to update this privacy policy from time to time. We will notify you of any significant changes to the policy in the following ways:

• By displaying a notice on the website
• By sending a message to your registered email address
• By changing the "Last Updated" date at the top of the page

Continued use of our platform after changes will be taken to mean that you have agreed to the updated policy. We recommend that you review this page regularly.

If you have any questions or concerns about this privacy policy, or to exercise your rights over your information, you can contact us in the following ways.

For more information, see our Terms and Conditions and Responsible Gaming pages.